Virtual Personal Assistant · Chesterfield

Your admin, handled. So you can get on with the business.

Remote business, sales and office support for start-ups, sole traders and small businesses — exactly when you need it, with none of the staff overheads.

Book a free consultation ↗ See what I do

SVA Approved VA Insured by Markel ICO registered 19 years' experience

// today's desk

Off your plate

A morning's worth of the things you'd rather not do.

Inbox cleared & replied to
Invoices raised & chased
Diary & appointments booked
Spreadsheet updated
New leads researched

All done by lunchtime. 0 / 5 done

Why a Virtual PA

All the support. None of the overheads.

A virtual assistant gives you experienced help that flexes around your workload — without the cost and commitment of hiring.

Pay only for what you use

Ad-hoc support by the hour, day, week or month. No permanent salary, no office running costs.

No recruitment hassle

Skip the agency and temp fees. You get an experienced pair of hands, ready to go.

Cover when you need it

Holiday cover, unexpected absences or a sudden busy spell — handled without disruption.

More time to earn

Hand over the admin and put your hours back into generating income and growing.

Look after your clients

Keep your service responsive and your customers happy while you focus on the work.

Short or long term

A hassle-free arrangement that scales up or down with whatever the project needs.

What I do

Services on offer

A general idea of where I can help. If what you need isn't listed, just ask — I'll always try to help where I can.

S/01Start-up business

Let me handle the admin so you can concentrate on getting off the ground. We'll build strategies and procedures to support your new business, with a package agreed around your exact needs.

S/02Sales support

Pro-active, resourceful sales admin from someone who has worked the fast-paced sales floor.

Appointment making and diary management
Sending and following up quotations
Order processing, database entry and invoicing
Ongoing customer service and support
Liaising with your sales executives
Cold calling and prospecting

S/03Finance

Banking and credit-control experience put to work on the tasks that keep your cash flow healthy.

Raising invoices
Credit control and debt collecting

S/04Purchasing

Keep your supply chain moving and find better options.

Placing orders with your regular suppliers
Researching and sourcing new suppliers

S/05LinkedIn growth

Build a stronger presence and pipeline.

Growing your connections
Sourcing leads with Sales Navigator
Increasing your company page followers

S/06Data entry

Accurate, efficient input — from someone who's done it at volume for nearly two decades.

Databases, Excel spreadsheets and Word documents
Updating customer records

S/07HR administration

Outsource the time-consuming people-admin, with data protection in place for peace of mind.

Writing and posting recruitment adverts
Filtering applications and arranging interviews
New-starter administration
Typing appraisals, disciplinaries and handbooks

S/08Market research

The groundwork that helps you make better decisions.

Research online or by telephone
Marketing administration support
Telephone questionnaires

S/09General administration

The everyday tasks that quietly eat your day.

Typing and editing documents
Database management
Note-taking
Copying and scanning
Managing email accounts
Diary management

Don't see what you need? Get in touch and let's talk it through.

years of office experience

About

Hi, I'm Emma.

I'm based in Chesterfield, Derbyshire. After 19 years of office-based experience across a range of roles, I started ETC Virtual to give start-ups, sole traders, entrepreneurs and small businesses the remote support they need to grow.

My career began in banking with NatWest, followed by roles across airline supplies, IT, digital, retail, commodities and manufacturing — as a Business Development Manager, PA, Showroom Manager, Sales Administrator, Account Manager, Credit Controller, Assistant Buyer and in HR.

I work to an exceptionally high standard and care about the service you, your business and your customers receive. Efficient, accurate and professional — with the communication and organisation to match.

Reliable, and genuinely invested in understanding your business.

Packages

Built around your business

No rigid tiers. Support is shaped to what you actually need — and you only pay for the hours you use.

For new ventures

Start-up bundles

A bespoke bundle to get your new business off the ground, priced around your requirements.

Tailored to your start-up goals
Strategy & procedure support
Flexible scope as you grow

Discuss a bundle

Pay-as-you-go

Hourly bundles

Blocks of hours to use as you need them — ideal for ongoing or one-off support.

Available on request
Used within a 4-week period
Paid in advance, starting from first use

Request hours

Rates are bespoke to your business — contact me for your free consultation to talk it through.

Get in touch

Let's have a chat.

Tell me a little about your business and what you'd like off your plate. Your first consultation is completely free.

Call me
07930 605718 Email me
emma@etcvirtual.co.uk

Based in
Chesterfield, Derbyshire